Employment Opportunities

The Shift Network is an online media and education company that aims to be the leading brand for transformation. Our vision and mission is to empower the shift to a healthy, sustainable, peaceful, and prosperous world. The Shift Network hosts worldwide online courses, teleseminars, retreats, and workshops with distinguished speakers, authors and luminaries who are leading the way into the future.

The Shift Network puts a strong emphasis on putting positive change work into practice, creating a healthy and supportive culture that truly makes a difference. We’re thus looking for people who are motivated by a mission of changing the world and spreading a more enlightened way of being and who also have the marketing skills to do so with excellence and authenticity.

We are seeking individuals to join our team who are aligned with The Shift Network’s vision, and who have a deep commitment to the work of personal and collective transformation.

Our current openings include (details follow):

Marketing Production Assistant, part-time
Customer Service Agent, part-time

The Shift Network is an Equal Opportunity Employer

Marketing Production Assistant, part-time:

You know how every group of friends has that one person who serves as the glue that holds it all together? Every marketing team needs glue, too....

We are seeking a Marketing Production Assistant, approximately 10-15 hours per week, to support our Marketing Director and team, in the delivery of multiple marketing projects, in an effective, efficient and timely fashion.

The Ideal Candidate will have:

2-3 years experience in Marketing Production preferred, e-learning a plus, or project coordination or administrative role
A passion for delivering pre-launch processes for multiple e-learning courses, from scheduling the Brand DNA call all the way to the sales page going live
Excellent administrative and organizational skills to work independently and manage projects with many moving parts, or work co-creatively and collaboratively with the team
Digital fluency and interest in building our social media presence
Keen interest or background in spiritual transformation work
California or Oregon residency required, SF Bay area preferred
Reliable home office equipment and experience working remotely

Responsibilities include:

High initiative to drive projects administratively with accuracy, efficiency, and speed
Work closely with the Marketing Director and appropriate product managers to launch new programs and services, Brand DNA calls, template sales pages, manage bonus call spreadsheets and performs as point on collecting, scheduling and adding bonuses
Maintain schedules, databases and communications accurately and on time
Comprehensive product knowledge – ability to quickly get up to speed and be familiar with all courses/summits/products the company is currently offering

To apply:

Please submit your email cover letter including your top three qualifications for this position, and your resume to: employment@theshiftnetwork.com In the email subject line please type: Marketing Production Assistant, part-time

Customer Service Agent, part-time:

We are seeking a Customer Service Agent, approximately 20 hours per week to start, with a possibility of going full-time in the future, in working cooperatively and collaboratively with The Shift Network team in creating an exceptional student and customer experience.

The Customer Service Agent responds to customer requests in a factual, courteous and timely manner, and manages the details of issues, routing to appropriate departments, or managing situations to completion, and striking a balance between customer demands and business success.

You must be able to demonstrate:

2 or more years Customer Service experience with excellent intra-personal skills, e.g. communication, professionalism, patience, warmth, sense of humor, team spirit
Competence with technology platforms and software systems – ability and interest to learn new software and utilize several programs simultaneously – ZenDesk experience preferred
Exceptional listening and speaking skills
Creative problem solver – sticking with an issue until it is resolved
Comprehensive product knowledge – must quickly get up to speed and be familiar with all courses/summits/products the company is currently offering
Flexibility in schedule to accommodate course schedules including days, eves, and weekends as required
Possess strong initiative and an ability to work independently, and also work well collaboratively and cooperatively with other team members
Professional capability with personal alignment to company vision/mission
Experience with working for a small, fast-paced, entrepreneurial company preferred

This is a virtual position that requires reliable home office equipment. Applicants must be a resident of either California or Oregon to be considered.

How To Apply:

If you are inspired and passionate about joining a team of like-minded professionals, with the opportunity to learn the business from ground up, and possess the qualities and qualifications listed above, please submit your resume/experience, to: employment@theshiftnetwork.com In the subject line of the email, type: Customer Service Agent, part-time

Thank you for your time, consideration and desire to join in the work of The Shift Network team!

Stephen Dinan
CEO, Founder